FAQ

We have answered some common questions below. If you have an additional question, please contact us.

FREQUENTLY ASKED QUESTIONS

What size are your flower walls?


Our walls are a standard size of 2.4m x 2.4m. If you have bespoke measurements in mind for your wall to suit your venue, our walls are easily adapted




Which areas do you cover?


We are based in Worcester, however we cover the whole of the UK and delivery charges will apply to cover mileage costs to your venue. Get in touch to check delivery charges to your venue address.




How do I book?


Just drop us a message with the wall you would like, required date and venue. We’ll then send you confirmation we can meet your requirements along with an invoice and booking form. Please note, your booking is only secured once your deposit has been received. Sadly due to demand, we can not hold your date for you until the deposit has been processed. Therefore, we advise prompt payment for your deposit to avoid disappointment.




Can I add a sign to a flower wall?


Absolutely. We have a small range of signs that can be added to your wall, or you are welcome to source your own. Please bear in mind that the signs need to be somewhat lightweight and able to be attached using cable ties. If you would like more information on this, please get in touch.




What is the production timescale for bespoke orders?


All of our Walls are made to order so please keep that in mind if your working towards an event date. Most of our Walls take 4 weeks to complete. If you have requested a bespoke design, this can take between 3-8 weeks to complete.




What is your return policy?


Our Flower Walls are non refundable so please think very carefully about your purchase before you order. You can order one Flower Wall panel as a sample before committing to a larger order.




Which payment methods do you accept?


We accept BACS payments only. Please email us with your order and we'll send you an invoice for payment.





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